To all Department of Defense Facility Lodging Managers and Security Offices Utilizing ILCO Magstripe and ILCO RFID systems:

The systems listed below require a software update before November 24, 2021, to prevent time/date errors after that date:

System 700/700-II
710/710-II/740
ILCO 76x/77x
ILCO 79x
Confidant (ILCO)
Q90

The manufacturer, Dormakaba, informed the Department of Defense that the ILCO locks used will have a “time management” problem at 8pm EST on November 24, 2021 if a software update is not conducted on the system before that date.  Additional information on the time management problem and the manufacturer’s solutions can be found at https://www.dormakaba.com/us-en/solutions/products/lodging-systems/legacy-products and https://ilcosystemupdate.com/

Please review the above website or call the Dormakaba Customer Service Center at 1-800-896-2017 to determine if the system at your facility requires this software update.